Support triage & ticket generation

An AI Assistant that can categorise and prioritise techinical support requests and create support tickets from user requests automatically.

About AI Agents for IT Support Teams

Ensure critical issues, including potiential security breaches are promptly addressed to minimise resolution times.

Optimise your IT workload management and enhance user satisfaction by providing quicker routing and response to technical inquiries.

Streamline your case reporting with comprehensive documentation of all IT support requests.

Features

Use an AI Assistant to generate tickets and categorise and prioritise technical support requests.
Reduce the time taken to resolve issues with efficient triaging and routing for follow-up action.
Improve user satisfaction with quick responses for their technical queries.

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