Your customers expect answers 24/7 — across every channel
Automate your inbound and free your team with AI Agents that support your business around the clock — while keeping human hand-off available when it counts.
Whether you're handling hundreds or thousands of calls a week, or just trying to stop your inbox from running your day — converse360 gives you automation that connects to all your existing systems including telephony and email and works the way your customers and employees expect it to.
Automate enquiries, reduce manual work, improve every interaction
Orchestrate conversations across channels including phone, chat, web and social — connect with your systems and blend automation with human support to improve customer convenience and increase satisfaction.
Reimagine your customer experience with AI
SmartPack range — which assistant do you need?
A lightweight voice assistant embedded on your website. Answers FAQs and captures basic caller or visitor intent. Ideal for businesses taking their first step into AI automation.
Answers inbound calls, greets callers, handles common enquiries and routes calls intelligently. Replaces or supplements a human receptionist — available 24/7 with no hold times.
A more capable voice assistant that handles multi-turn conversations,, and can complete tasks like updating records or checking order status.
Trained on your documents, policies and FAQs to answer specific or complex questions accurately. Ideal for insurance, legal, technical and public sector teams with large knowledge bases.
Handles end-to-end appointment and booking flows — checks availability, confirms details, sends confirmations, and syncs with your calendar or booking system. No back-and-forth required.
SmartSolutions — Custom AI Agents
For organisations that need bespoke automation across multiple channels or complex workflows. Built on the same Assist-Me™ platform with full access to all add-ons, integrations, and AI modes. Delivered with hands-on support from the converse360 team.
For teams who need to scale without adding headcount
Drives benefits and cost savings for your business, from simple use-cases though to automating more complex employee or customer workflows — click through to explore more .
Smarter service starts here
Serve customers instantly, 24/7, with AI Assistants powered by Large Language Models—delivering always-on service and improving team productivity.
Quick to start
No code required
Integrate with anything
Connect to your business apps, contact centres, and telephony systems. Leverage world-class AI, ready-made connectors, and a built-in iPaaS to integrate seamlessly and boost productivity.
Low-code integrations
Contact Centre & UC
Service Desk
CRM
HR Systems
Payment Providers
Social Channels
Multiple AI Providers
Knowledgebases and documents
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Chat with our AI Assistant and see what’s possible
Start a conversation with our AI Assistant and see how converse360 can solve your real business challenges—instantly.
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