We’re converse360...
The Customer Experience and Communication Specialist

WE CREATE

and develop software that enables businesses to interact intelligently with their customers

WE PROVIDE

advanced services to engage your audience through Speech, Web, Email, Video, Social and Smart Home Devices / IoT

WE MAKE

self-service engagement smarter and more conversational using the latest technologies

WE FUZE

Automation, A.I, Self-Service and Advanced Speech with your Contact Centres, Telephony, UC, and business applications

WE INTEGRATE

applications, automate interactions and break down the barriers between live agents, assisted service and self-service

WE DEMYSTIFY

the knowledge gap for Businesses, IT Resellers & Software Providers in "Integrating Communications Technologies"

We enable your audience to engage and transact with you from their favourite devices and apps, and to self-serve 24/7 via speech, messenger, chat or video.

We provide a platform to automate interactions accross the channels that are convenient for your customers, we measure sentiment and behaviour to help improve the journey and personalise the customer experience.

A Talented Team At Your Service

Who always put our customers first and who work with honesty and integrity.

Understand

We ask questions to really understand what you need and spend time on the details that matter to you

Experience

We bring years of relevant industry experience and unique skills to benefit our customers

Innovative

We have some of the brightest & most innovative minds available to you

Value

We make the very best technology available to our customers, affordably

Intelligence

We're not just a reseller - we develop, install, integrate & customise

Technologies

We push the boundaries of what is possible using advanced technologies

Software

For automation and self-service, our converseNow, customer experience platform will integrate seamlessly across all applications. Powered by A.I it unifies chatbots, speech technologies, Contact centres, IoT, UC, Social Networks and RPA into a single joined up platform.

Our Services

We assist companies to DIGITISE and AUTOMATE their Communications and Customer Experience.

STRATEGY & TECHNOLOGY CONSULTING (CUSTOMER EXPERIENCE & UC)

We help companies select the right contact centre, Unified Communications platforms and Self-Service technologies that work in conjunction with the business applications.

DIGITAL CONTACT CENTRE, SELF-SERVICE & UC SERVICES)

We design, build, deliver, integrate and customise Contact Centres, advanced Self-Service and Unified Communication systems.

DEVELOPMENT & AUTOMATION

  • Bot Development
  • AI & ML integration
  • Advanced speech services
  • Application integration
  • RPA

Why us

We think companies of every size, shape and budget should be able to deliver an amazing customer experience. To have the tools to intelligently converse and engage with employees, customers, and business partners, in ways that leave memorable experiences and deliver an exceptional customer experience. We make the very best technology available to everyone, affordably. Empowering the budget conscious to the big brands to do things better and delight their customers with a choice of simple & intuitive ways to communicate.

Why are we different

We will demonstrate our systems in action, in ways relevant to your business, and WOW you with functions that showcase customer interaction at its best. We don't just talk about how AI, Machine Learning, bots and advanced speech technologies can transform business, we will show you. And we don't just resell and install vendor products, we take the pick of their offerings and develop, integrate and customise, to deliver a truly unique customer experience platform that works with your business systems.

Latest News / Resources

Contact

Send us a message and we'll get in touch as soon as possible

4 Clivedon Office Village,
Lancaster Road,
High Wycombe,
HP12 3YZ

info@converse360.co.uk

0333 6000 360

Your message has been sent. Thank you!
You are giving converse360 permission to contact you via email. Converse360 respects your privacy. Personal information is not used or provided to any third party. Read privacy statement for more information.