Build an AI Assistant with Gen-AI & your own private data
Create an AI Assistant like ChatGPT trained on knowledge from your business, your content and your teams.
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Support your customers and assist employees with an intelligent AI Assistant built just for them
Help your customers by answering their questions, and solving their problems quickly and effortlessly. Help your teams to work smarter, find information, troubleshoot problems and resolve issues easily. Generate instant responses from your chosen documents and data.
Simple to set up - all in a few easy steps
Design and launch an AI Assistant in minutes
Get all the tools you need to create a branded ChatGPT-like AI Assistant for your website, intranet, or app. Train it on your knowledge and give your teams and customers AI-powered support they can trust.
Your AI Assistant, your data, your control
No scripts, coding or workflows needed
Your AI Assistant works autonomously, there is no need to create pre-defined scripts, questions or workflows, just upload your content, instruct your agent and go!
Your uploaded data always remains private
Your bespoke AI Assistant delivers the intelligence and efficiency of generative AI without the risks of sharing sensitive information with public LLM providers.
Manage your AI Agents and more
Build AI Assistants and Knowledgebases in one easy to use platform. Customise your chat client, add prompts, new data or add capacity whenever you need it!

From standalone AI Assistants to a full CX
Start small with an AI Assistant answering questions on your website. Scale-up to create a fully connected customer experience, with AI agents supporting multiple channels and customer needs, with seamless integrations to your CCaaS, UC, CRM and business systems.
Custom AI Assistant FAQs
What is a Custom GPT?
A CustomGPT (Generative Pre-trained Transformer) is a powerful tool that enables businesses to tailor AI for their specific need or use case.
What is the benefit of a Gen-AI Agent for businesses?
Bespoke AI Assistants help businesses to provide answers to questions quickly and easily based on their own bespoke data. They are are quick and easy to set-up with converse360 Custom GPT, and can be on-boarded very quickly as they don’t require training phrases and don’t use scripts. The set-up is simple and doesn’t require any coding or technical skills.
How does a Gen-AI Assistant improve the user experience?
Generative AI means that the user experience is extremely intuitive, and easy for customers to engage with – being very close to having a natural human conversation. This means that the customer experience is much more satisfying than using a scripted or less-intelligent chatbot service.
Why a Custom Gen-AI rather than a public GPT Chat provider?
The converse360 Custom Gen-AI uses Amazon Bedrock for private and secure hosting in the UK, and only connect to your company data rather than public LLMs. Public LLMs like Chat GPT collect personal information from both log-in behaviour and also the account information that users provide. They also use the data from prompts, questions and queries to train and improve their AI models.
What data or information can a Custom Gen-AI be trained on?
A Custom Gen-AI Agent uses your own bespoke content to create a knowledgebase. You can use different types of document including Word, Excel, Ppt, CSV, pdf. and MP4 files. More advanced versions include web-scraping, which enables your AI Agent to read and respond to any information which is available on your website.
What AI technology does converse360 use?
Custom Gen-AI from converse360 uses Natural Language Processing (NLP) and Generative AI to provide an intuitive and conversational experience for users.
Can I connect my AI Assistants to my Contact Centre, CRM or HR System?
Your AI Assistant/s can connect to your Contact Centre via the Assist-Me Platform from converse360. Assist-Me is an AI Orchestration Suite which enables low-code connections to Contact Centres, CRM, HR Systems and more...