Platforms
Choose the Assist-Me plan for your needs
Voice AI Assistant for websites, Upgrade for increased functionality & capacity.
NANO KNOWLEDGE assistant
+ Set-up fee / billed yearly
From £195 /month
Speech based Knowledge retrieval using your data
- What’s included
- 1 Nano Voice Assistant
- Natural sounding voices
- FAQ Knowledgebase
- Captures information 24/7
- Simple to use interface
- 1-Click document uploads
- Dashboard, Analytics and Reports
- 180-day conversation logs
NANO sales assistant
+ Set-up fee / billed yearly
From £295 /month
Speech based product and sales assistant with lead capture
- What's included
- 1 Nano Sales Assistant
- Natural sounding voices
- FAQ Knowledgebase
- Captures information 24/7
- Simple to use interface
- 1-Click document uploads
- Books meetings in Outlook/Google calendar
- Dashboard, Analytics and Reports
- 180-day conversation logs
Features
Detailed plan features
Features
NANO KNOWLEDGE
NANO SALES
Standard Features
Voice AI Features
Generative AI Features
Connectors
Package Inclusions
Security / Privacy
Security / Privacy
Scale your business and save time with AI Assistants designed to support customers, book meetings and more 24/7.
AI Knowledge assistant
£195 /month
+ Set-up fee / billed yearly
Chat or Voice with Scripted or Generative AI
Scripted-AI or LLM Gen-AI
- What’s included
- 1 AI Assistant
- Voice or Chat
- FAQ Knowledgebase
- Capture user info
- Generative or Scripted AI
- Escalate to human
- Hand-off to email
- Human-like voice options
- Dashboard, reports & analytics
- 180-day conversation logs
PLUS Plans Available
AI receptionist
£295 /month
+ Set-up fee / billed yearly
Voice automation with Generative AI
LLM Gen-AI
- What’s included
- 1 AI Receptionist
- Transfer by dept., context, location
- Transfer by name (Roadmap)
- FAQ Knowledgebase
- Human-like voice options
- Out-of-hours info capture
- Multiple languages
- Dashboard, reports & analytics
- 90-day conversation logs
PLUS Plans Available
AI booking Assistant
£295 /month
+ Set-up fee / billed yearly
Chat or Voice with Scripted or Generative AI
Scripted-AI or LLM Gen-AI
- What's included
- 1 AI Booking Assistant
- Schedules in Outlook/Google
- Schedules in 3rd party booking systems
- FAQ Knowledgebase
- Escalates to human team member
- Out of hours info capture
- Meeting duration options
- Meeting type choice
- Dashboard, reports & analytics
- 90-day conversion logs
PLUS Plans Available
AI smart Assistant
From £445 /month
+ Set-up fee / billed yearly
Voice automation with Generative AI
LLM Gen-AI
- What's included
- 1 AI Receptionist & Booking Assistant
- Schedules in Outlook/Google
- Transfer by department, location, context
- FAQ Knowledgebase
- Out-of-hours info capture
- Human-like voice options
- Multiple languages
- Escalate to human team member
- Dashboard, analytics, reports
- 1 Yr conversation logs
PLUS Plans Available
Features
Detailed plan features
Features
AI Knowledge Assistant
AI Receptionist
AI Booking Assistant
AI Smart Assistant
Standard Features
Scripted AI Features
Generative AI Features
Package Inclusions
Connectors
Security / Privacy
Choose Assist-Me Select or Pro for advanced features and integrations to your business systems
Assist-Me SELECT
From £495 /month
+ Set-up fee, billed yearly
Advanced features for chat and voice automation
- What’s included
- Conversational & Generative AI
- Scripted and autonomous agents
- 500 – 10,000 sessions/month
- Customisable web client
- FAQ editor
- Workflow designer
- Document uploads
- Webpage crawler
- Live-chat hand-off
- Contact centre connector
- One application connector
- Integration studio
- Dashboard, Analytics and Reports
- 1 Year conversation logs
Assist-Me PRO
POA
+ Set-up fee, billed yearly
Enterprise level features for chat and voice automation
- Everything in Select, plus
- 1,000 to 1M sessions/month
- Multiple AI Knowledgebases
- Unlimited Document uploads
- Webpage crawler scheduling
- Agent Assist
- Multiple application connectors
- Advanced Analytics and Reports
- Survey and feedback
- Multi-Year conversation logs
- Non-production test instance
Features
Detailed plan features
Features
Assist-Me SELECT
Assist-Me PRO
Standard Features
Conversational AI Features
Advanced Features
Generative AI Features
Connectors
Limits
Security / Privacy
Available add-ons
Explore available add-ons to enhance and extend your Assist-Me plan
Contact Centre Connector
Connect the Assist-Me automation to Live Chat for a seamless transfer with customer data and transcripts. Connectors available for multiple vendors.
- Included in PRO
- Available for SELECT
Application Connector
Integrate your AI Agents into applications, databases, knowledgebases and other systems (ie CRM)
- Available for SELECT
- PRO includes first connector
Customer Insights
Data export utility, Customer Survey and Quick feedback to provide additional customer data
- Available for SELECT
- Included with PRO
Live Chat
A fully featured Web chat service for employees across departments to have real-time conversations with your customers. Available from 5 users upwards
- Available for SELECT
- Available for PRO
UC / Telephony Gateway
Connect our AI Voice Assistant to your telephony system or contact centre for two-way hand-off
- Available for SELECT
- Available for PRO
Non-Production Test Environment
A low-cost test platform to trial new workflows and integrations
- Included in PRO
- Available for SELECT
Features
Usage based add-ons
AI Intent Optimiser
User Generative AI to better comprehend user requests
- Available for SELECT
- Included in PRO
Autonomous Knowledge Agent
- Available for SELECT
- Available for PRO
Chat Translation
- Available for SELECT
- Available for PRO
Agent Assist
AI-powered real-time support for your agents/employees. Help agents with relevant information and suggested responses
- Available for SELECT
- Available for PRO
AI Web Page Retrieval
Utility to scrape web pages and websites and upload content for use in responding to enquiries (requires AI credits)
- Available for SELECT
- Available for PRO
AI Credits
Purchase monthly AI credits and use Generative AI to provide advanced AI services
- Available for SELECT
- Available for PRO
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