Choose the Assist-Me plan for your needs
Get started without needing to integrate to your business applications
Assist-Me LITE
£195 /month
+ Set-up fee / billed yearly
Essential features for chat or voice automation
Scripted Machine Learning Conversational AI
- What’s included
- 1 Agent
- Up to 100 FAQ’s
- 50 sessions (chat)
- 50 minutes (voice)
- Chat or Voice
- Conversational AI
- Hand-off to email
- Scripted FAQ’s
- FAQ editor
- Dashboard, analytics, reports
- 180 day conversation logs
Assist-Me GEN-BASE
£145 /month
+ Set-up fee / billed yearly
Essential features to get started with Generative AI
LLM Generative AI
- What’s included
- 1 Agent
- 5 knowledgebases
- 500 queries/month
- Up to 10 documents
- Storage: up to 100MB
- Document size/10MB
- Multiple file formats
- Basic analytics & reports
- 90 day conversation logs
Other Gen-Base Plans Available
ASSIST-ME GEN-PLUS
£295 /month
+ Set-up fee / billed yearly
Additional features to grow with Generative AI
LLM Generative AI
- Everything in Gen-Base, plus
- 15 Agents
- 50 knowledgebases
- 2,000 queries/month
- Up to 50 documents
- Storage: up to 2GB
- Document size/40MB
- Website crawler
- 180 day conversation logs
Other Gen-Plus Plans Available
ASSIST-mE GEN-CUSTOM
From £495 /month
+ Set-up fee / billed yearly
Expand capacity with bespoke Generative AI packages
LLM Generative AI
- Everything in Gen-Plus, plus
- Custom no. of Agents
- Custom no. of knowledgebases
- Custom no. queries/month
- Custom no. documents
- Custom storage
- Document size/60MB
- Multiple file formats
- Website crawler
- Dashboard, analytics, reports
- 1 Yr conversation logs
Features
Detailed plan features
Features
Assist-Me LITE
Assist-Me GEN-BASE
Assist-Me GEN-PLUS
Assist-Me
GEN-CUSTOM
GEN-CUSTOM
Standard Features
Scripted AI Assistant Features
Knowledge AI Assistant Features
Package Inclusions
Connectors
Security / Privacy
Choose Assist-Me Select or Pro for advanced features and integrations to your business systems
Assist-Me SELECT
From £495 /month
+ Set-up fee, billed yearly
Advanced features for chat and voice automation
- What’s included
- Conversational & Generative AI
- Scripted and autonomous agents
- 500 – 10,000 sessions/month
- Customisable web client
- FAQ editor
- Workflow designer
- Document uploads
- Webpage crawler
- Live-chat hand-off
- Contact centre connector
- One application connector
- Integration studio
- Dashboard, Analytics and Reports
- 1 Year conversation logs
Assist-Me PRO
POA
+ Set-up fee, billed yearly
Enterprise level features for chat and voice automation
- Everything in Select, plus
- 1,000 to 1M sessions/month
- Multiple AI Knowledge bases
- Unlimited Document uploads
- Webpage crawler scheduling
- Agent Assist
- Multiple application connectors
- Advanced Analytics and Reports
- Survey and feedback
- Multi-Year conversation logs
- Non-production test instance
Features
Detailed plan features
Features
Available add-ons
Contact Centre Connector
Connect the Assist-Me automation to Live Chat for a seamless transfer with customer data and transcripts. Connectors available for multiple vendors.
- Included in PRO
- Available for SELECT
Application Connector
Integrate your AI Agents into applications, databases, knowledgebases and other systems (ie CRM)
- Available for SELECT
- PRO includes first connector
Customer Insights
Data export utility, Customer Survey and Quick feedback to provide additional customer data
- Available for SELECT
- Included with PRO
Live Chat
A fully featured Web chat service for employees across departments to have real-time conversations with your customers. Available from 5 users upwards
- Available for SELECT
- Available for PRO
UC / Telephony Gateway
Connect our AI Voice Assistant to your telephony system or contact centre for two-way hand-off
- Available for SELECT
- Available for PRO
Non-Production Test Environment
A low-cost test platform to trial new workflows and integrations
- Included in PRO
- Available for SELECT
Features
Usage based add-ons
AI Intent Optimiser
User Generative AI to better comprehend user requests
- Available for SELECT
- Included in PRO
Autonomous Knowledge Agent
- Available for SELECT
- Available for PRO
Chat Translation
- Available for SELECT
- Available for PRO
Agent Assist
AI-powered real-time support for your agents/employees. Help agents with relevant information and suggested responses
- Available for SELECT
- Available for PRO
AI Web Page Retrieval
Utility to scrape web pages and websites and upload content for use in responding to enquiries (requires AI credits)
- Available for SELECT
- Available for PRO
AI Credits
Purchase monthly AI credits and use Generative AI to provide advanced AI services
- Available for SELECT
- Available for PRO
Get started with a free 14 day trial without needing to integrate to your business applications, just enter your business details to start - no credit card required.
GEN-BASE free trial
Free / then monthly from £145 per month
14 day free trial
Upgrade to either an Essential or Advanced package following the trial period, from £145 per month plus set-up fee.
Upgrade to either an Essential or Advanced package following the trial period, from £145 per month plus set-up fee.
Essential features to get started with Generative AI
- What’s included
- 1 Agent
- 5 knowledge bases
- 50 queries
- Up to 10 documents
- Storage: up to 100MB
- Document size /10MB
- Multiple file formats
- Generative AI
- Customisable web client
- Basic Analytics and Reports
- 14 day conversation logs
Try Assist-Me Essential Gen-AI free for 14-days with no tie-in
Begin a 14-day trial to explore how you can create an AI Assistant which consumes your company content including PDF, Word docs, PowerPoints and Excel to test how it responds to your internal use cases or to explore how a customer facing AI Assistant can support your external audiences.
Try Custom GPT in Sales, Marketing, IT, HR, Support, or Customer Service to make your teams more productive.
Experiment and learn by uploading your content to create a knowledgebase, design a bespoke chat interface for your AI Assistant, provide it with instructions, test, edit, and see the results.
After 14 days you can seamlessly upgrade to any other package.
Try Custom GPT in Sales, Marketing, IT, HR, Support, or Customer Service to make your teams more productive.
Experiment and learn by uploading your content to create a knowledgebase, design a bespoke chat interface for your AI Assistant, provide it with instructions, test, edit, and see the results.
After 14 days you can seamlessly upgrade to any other package.
